Privacy Policy

Welcome to Easy Snap Puzzle. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application (“App”) and related services (“Services”). Please read this policy carefully. By accessing or using our App, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you use our App, we may collect personal information that you provide voluntarily, such as your name, email address, phone number, mailing address, payment details, or any other information you submit through forms or user profiles. This personal data may be required for certain features or services, such as making a purchase, contacting us, or using the account-based services in the App.
• Usage Data: We automatically collect data regarding your interaction with our App, including device information (such as your device type, operating system, app version, IP address, device identifiers), usage data (such as the pages or sections you visit in the App, actions taken within the App), and time spent using the App. This helps us understand how users engage with our App, diagnose technical issues, and improve the overall user experience.
• Analytics Data: We may use third-party analytics services (such as Google Analytics, Firebase, etc.) to gather information about how the App is being used, such as which features are accessed most often and how long users stay within the App. This helps us improve the performance of the App and better serve our users. These third-party analytics tools may collect data related to your device, operating system, usage patterns, and location information (if enabled).
• Location Data: If you grant permission, we may collect information about your device's location for features that require location data, such as location-based services, maps, or geo-tagging features. You can disable location tracking by adjusting your device's privacy settings.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Provide and Improve Our Services: We use the information to operate and provide the features of the App and Services you request, including processing transactions, maintaining your user account, and personalizing your experience. We also use the data to enhance the functionality and performance of the App, fix bugs, add new features, and improve the overall usability.
• Communication: We use your contact information to respond to inquiries, send service-related communications (e.g., updates, maintenance notices), and offer customer support. If you subscribe to our newsletter or opt-in to receive marketing communications, we may use your contact details to send you promotional emails about new features, services, or offers that may be of interest to you. You can unsubscribe from these emails at any time by following the unsubscribe link included in the email.
• Analytics and Performance Monitoring: We use the collected data for analytical purposes to understand how users engage with our App and improve user experience. This includes tracking user behavior patterns, feature usage, and overall performance. This data helps us identify areas that need improvement and optimize the App's performance.
• Security: The information we collect is used to enhance the security of our App and Services, including preventing fraud, unauthorized access, and other malicious activities. We may use your data to verify your identity and ensure that only authorized users can access certain features.
• Compliance with Legal Obligations: We may use your data to comply with applicable laws, regulations, and legal processes. This may include sharing information with government authorities or law enforcement if required by law, or responding to legal requests such as subpoenas or court orders.
• Marketing: We may use your data to tailor advertising and promotions within the App. We may also partner with third-party advertising networks to display targeted ads based on your activity and preferences. You can opt-out of personalized advertising by adjusting your advertising settings in your device's settings.

3. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who assist in operating our App, providing services, or performing business operations on our behalf. These service providers are contractually obligated to handle your information securely and only for the purposes we specify. Examples include hosting providers, payment processors, email service providers, and analytics services.
• Legal Compliance: We may disclose your information to comply with legal obligations, such as in response to a subpoena, court order, or government request. This includes cooperating with law enforcement to ensure the safety and security of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our App if such a change in ownership occurs.
• Aggregated and Anonymized Data: We may share aggregated, anonymized data that cannot be used to identify any individual user. This data is typically used for research, marketing, and statistical analysis.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to request the deletion of your data, please contact us as described in the "Contact Us" section below. We may retain certain information for legal or business reasons, such as for record-keeping, resolving disputes, or enforcing our agreements.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and access control procedures. However, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of your account login credentials and ensuring that your device is secure.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: The right to request access to the personal data we hold about you and obtain a copy of it.
• Correction: The right to correct any inaccurate or incomplete data that we hold about you.
• Deletion: The right to request the deletion of your data, subject to certain legal obligations or legitimate business interests.
• Objection: The right to object to the processing of your data, including for direct marketing purposes.
• Data Portability: The right to request a copy of your data in a machine-readable format for transfer to another service provider.

If you wish to exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable time frame, in accordance